Shawn Callahan, one of the founders of Anecdote, an Australian consulting firm specializing in corporate narrative – storytelling that encourages team alignment and collaboration – tells an effective tale on the Anecdote website/blog, “Past experiences holding back collaboration.” Shawn begins,
"Last Friday I ran a workshop for a client on collaboration. I emphasised collaborative practices and behaviours and at one point I introduced the idea of gaining agreement from their team to "call me on it." As I was describing this idea I noticed a woman sitting up the back shaking her head, her face flushed with annoyance. So I stopped and asked if she would like to make a comment.
There is no way in the world I could ever call my boss on anything, let alone his behaviour," she said. "Can you tell me exactly how you would do that?"
Before I could answer she continued by saying, "I once told my manager he was behaving badly and in the end I had to resign."
At the end of the workshop I was thinking about what this woman said and how one memorable experience created a belief so strong that it precluded a set of strategies for better collaboration. She was describing what Umberto Eco calls our background books: the stories we tell ourselves that enable and disable us.
This article is preceded by another useful article, “Getting started with Collaboration tools,” by Anecdote consultant Chandni Kapur. She covers every popular collaboration technology. Her critical review is thorough.
Here is a link to Anecdote's website with a lot of great useful infomation: LINK